Frequently Asked Questions

What are the advantages / disadvantages of Chainsaw cutting

The main advantages of using chain saw cutting are concerned with cost and weight. Typically, a machine using chain saw cutting will be smaller and lighter, which means that the overall machine can be more compact, easier to manoeuvre and has a lighter towing weight. With a simpler design and less expensive components prices can be lower, which is why our entry level machines, M1820, M2030 and M2430 are chain saw machines. Chain saws can also be used to cut the widest diameter logs, which is why most manufacturers tend to use chain saw on their largest machines. On the other hand, chain saws are slower, which is particularly noticeable on bigger wood, and they require significantly higher maintenance with regular sharpening and chain changes required. If you are cutting wood that is dirty or has foreign bodies in it such as stones or bits of wire, this can blunt a new blade straight away. Chains also require lubricant which adds to running costs and will contaminate the sawdust so that it cannot be sold on or burned. For smaller scale users producing relatively smaller amounts of firewood a chain saw machine can be a good choice, especially where time is not a critical factor.

What are the advantages / disadvantages of Circular Saw cutting

Circular saw machines have a number of major advantages over chain saw models. Circular saw machines require a lot less maintenance; the highest quality blades, with tungsten carbide teeth, can operate for up to 1,500 hours between sharpening and teeth can be easily replaced at low cost. The tungsten carbide teeth will not be damaged by foreign bodies in the wood, so while its always better to be cutting clean wood, a bit of dirt or the odd nail isn’t going to make any difference. Circular saws require no lubricant. Over time this can save quite a bit of money, it also means that any saw dust can be burned or sold on as a clean by-product of the process. The best circular saw machines can be used on larger logs, which is where you really notice their advantages, the cutting speed is much faster. On smaller logs this is not so noticeable but when cutting larger wood, anything over 14” / 35cm, this can be a huge advantage greatly increasing productivity.

What after-sales service do you offer?

We understand how important it is to keep your machine running, and we are confident that your Cord King will give your many years of reliable service. We are so confident about the build quality of our machines that we offer a lifetime warranty over the entire splitter chamber for the original purchaser, a 2 year warranty (3 on some engines) over the engine and 12 months for everything else. If you encounter a problem, contact our UK / Europe offices and we will work with you to solve the problem. This might be to send a trained fitter to you or, if you have a mechanic/ fitter that you already use we might engage with them to make any repairs on our behalf. It’s not unheard of for somebody to jump on a plane from Canada if that’s what it takes to get you going.

Where can we see one of your machines in action?

Our European distributors are based in West Sussex, England, very close to Gatwick airport. Contact us to arrange a visit where we can demonstrate our brand new Cord King 2030 HO (High Output) machine and help you to tailor a processor to meet your specific requirements. For the first time, Cord King will be exhibiting at the APF Trade Show in Warwickshire from 15-17 September 2016. Come and visit us on the stand.

Are your machines CE rated?

All of our equipment is CE certified before leaving the factory and this work is included in any quoted price.

What warranty do you offer?

We include an industry leading warranty with every processor, which includes a lifetime warranty over the entire splitter chamber (for the original purchaser), 2 year warranty over the engine (3 years for some engines) and a 12 month ‘bumper to bumper’ warranty over everything else.